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Phone: 855-206-1693
Review Date:12/1/2021
Reviewed By: jeffwhite35
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This is a scam company, DO NOT ever do business with them. Do not be fooled by the 5-star reviews below which are totally fake. Just read through the 1-star reviews and you will see how everyone is complaining about the same things over and over again. If you read this comment and still want to work with this scam company, go ahead and do it. At least you will learn your lesson that you will never forget. For those of you who are smart enough to do their homework and read the reviews before signing a contract, just keep reading. First of all, you should know that this company does not have any trucks or drivers. They are just brokers - or the middle men - who connect customers with drivers from other companies. So, they have zero control over the actual movers you deal with, and you will have to end up signing two contracts: one with this scam company and one with the actual moving people. Whatever you do, never work with brokers. Below is what would happen if you worked with this scam company: 1. First time you talk to them, they will give you a very very low price. You will think man, that is really cheap. If I rented a U-haul truck and did all the moving myself, I would probably end up paying more. Of course, they will underestimate on purpose. This is just a lure to have you sign their contract. For example, my first estimated moving cost was around 4000$. Additionally, they will tell you any lies you can think about to convince you. For instance, they told me that my stuff would be delivered WITHIN 2 DAYS. Another lie is that if I wanted to add more stuff to my moving list, my price would go up by a few hundred dollars maximum. I will come to those later. 2. They will have you sign the contract over the phone immediately. They will email you the contract and ask you to go over with it together. Yet, they will only go over the 9th paragraph that says something like you won't pay anything more than your estimated cost. Of course, this is just bullshit. What it actually means is you won't pay more than your estimate cost for the estimated cubic feet. They will rush it so that you sign the contract without carefully reading it. NEVER AND EVER sign a contact without carefully reading it first. If they rush you, this is a sign that they are ripping you off in a legal manner. 3. Once you have signed the agreement, you pay 30 or 35% of your estimated cost as deposit. You have 72 hours to cancel the agreement, in which case they will still charge you 10% for service fee. It is very likely that you would sign this agreement well before your moving date so there is no reason why you would cancel the agreement within 72 hours. 4. 48 hours before the moving date, the brokers will call you, the so called quality assurance call. This time they will be more thorough and tell you that your estimated price has just gone up more than 50%!! My estimated price went from $4,000 to $6,700!! Normally, the contract lists the price per cubic foot as $4.25, but at the end of the day they dramatically increase all the other fees on the contract so that even if you have additional 200 cubic feet, you won't pay another $850 but $2700. At this point, you will either be fine and pay the extra dollars or cancel your agreement and forget your deposit. Plus, you now have to find another mover within 2 days only so you are screwed. I don't think my biggest mistake was signing the initial contract. My biggest mistake was that I did not cancel the agreement and forgo my deposit after the so called quality assurance call. 5. When the real movers show up at your place,(most likely they will not show up on the day your were promised) they will have you sign another contract. On the contract, it says your belongings will be delivered within 24 BUSINESS DAYS. Are you f..g kidding me? You are told that your stuff would be delivered within 2 days before you sign the initial contract and now it is a whole different story. Going from $4,000 within 2 days to $6,700 within 24 business days. Just to give you an example, they picked up our stuff on 10/26 and delivered on 11/30. We ate our Thanksgiving turkey on plastic chairs. They could have been later than that and we would have had nothing to do. God knows how long it would have taken them to deliver if I had not called them every single day. In short, do not be deceived by those liars. They will tell you just anything to have you sign the contract. This is their job. They will sit in their office the entire day and find stupid people to rip off. If you want to do yourself a favor, find a real moving company with real trucks and drivers and research their ratings carefully. Work with big companies with a long history and with very few or no 1-star reviews. Research them on FMCSA to see if they have a lot of complaints. You do not have to learn your lesson the hard way. Take those negative comments here seriously. |
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