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Public Review for Brightline Moving & Storage

We hope that this will provide you the reviews and ratings of their services to consider when choosing the right moving company for your next move. If you feel differently, please feel free to post your reviews and ratings based on your moving experience with Brightline Moving & Storage. Write a Review for Brightline Moving & Storage

Brightline Moving & Storage

1804 Avenue L, Riviera Beach, FL 33404

Phone: 855-504-0722

Review Date:7/3/2021

Reviewed By: charlene

Overall Rating:

1 Star Rating 1
Timeliness: 0
Preparedness: 1
Cautiousness: 1
Efficiency: 1
Professionalism: 1
Comments:

In my opinion these guys are no different than street thugs. These are the facts: I contacted this company to move some items from Los Angeles to Florida it was important to me that it go non stop because I had artwork and didn’t want the trip to go through multiple hands. When I explained this to the representative at bright line he ( Paul) assured me that the truck would take it directly from my house to Florida. He also said to me they were filling up and I needed to sign a co tract. About 4 days later I called the office because when i tried to contact Paul the agent I did not get a response. to confirm the reservation. When I contacted the corporate office they informed me that they subcontract with other companies and they don’t even know who and that my items would go to a warehouse and some other company will be picking it up and taking it to Florida. They don’t know the name of the company and that it was unacceptable. They basically acknowledged that they represented that to me and they said even though that is what they represented that they said I committed fraud this was the manager at the corporate office. She called herself mere. I called the credit card company immediately. Stopped payment on the credit card. I received an e mail from the company and they sent me an e mail representing that the co tract had been cancelled. That was one week ago then today I was notified by the credit card company. They the moving company used my credit card info to recharge my credit card without my permission.
If this is the entanglement you want then use this company otherwise my advise is to stay away as far as possible.

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