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Phone: 888-808-9528
Review Date:6/18/2020
Reviewed By: mike
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A living nightmare. -No call no showed on delivery day -My move got reassigned to a company called Macabee -items came badly damaged -unprofessional movers First off the company that I paid to move my stuff was independent moving solution. They ASSIGNED my move to another company called Macabee solutions. No big deal. It gets worse My driver called to tell me to be at my new apartment and after canceling reservations at my hotel to be at the apartment between 1-4pm as stated I waited and when no one showed up I called to be spoken to by an aggressive rep who later apologized by telling me that my driver forgot to call me to tell me he couldn’t make it. I had to sleep on the floor. It gets worse. The driver arrived by himself and when I had asked him where the rest of his team was he told me he would be there and his partner would arrive to help with the bigger items. The other “guy” never arrived. When he arrived my bike was missing a wheel, my expensive desk was chipped, my leather couch was scrapped, and my tv, and stand was missing pieces. When I asked the mover about the damaged items he informed my original movers back in my hometown wrote on the checklist that I packaged all of the items myself that they were paid to packaged. They lied It gets worse I called my sales rep and he supposedly had been out if the office for weeks. No answering machine. Very odd. Called Macabee customer support. No answer. Save yourself the trouble. Find another company. |
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