Save time and money by using uMovers.com to connect with the best Chicago moving companies. We offer the best and affordable local moving companies of Chicago and serve you a list of Chicago moving companies that offer free Chicago Moving Quotes online
Get free QuotesWe hope that this will provide you the reviews and ratings of their services to consider when choosing the right moving company for your next move. If you feel differently, please feel free to post your reviews and ratings based on your moving experience with Indemand Movers. Write a Review for Indemand Movers
1
| Timeliness: |  |
2 |
| Preparedness: | |
2 |
| Cautiousness: | |
1 |
| Efficiency: |  |
4 |
| Professionalism: |  |
3 |
| Comments: | ||
|
When Lee and his company showed up to my door, a lot of things had already gone wrong with our move. We were desperate. We were actually waiting for a different moving company but apparently they had dropped our contract the night before and Lee had picked it up. He was our temporary savior. But as things progressed, I lost more and more trust in Lee. We were hit with a pretty big and unexpected charge. The company had to revise our estimate before they'd move our stuff. We were in a tight spot because we had already paid our apartment complex a few in order to move out. We acquiesced to the fee. What choice did we have? So we sat around and watched Lee and his partner pack our stuff up. They seemed great. We gave them a gigantic tip (each). Lee said that he'd have our stuff at the new location on a certain day. Then the problems began. First, we were slammed with a big insurance fee by a company that Lee uses. The insurance was a result of our new building which required a separate policy to move into our new apartment on moving day. Lee, of course, passed this large fee onto us. He had told us that it would be one number -- turned out it was actually a lot more. The day that our move-in began, Lee told us he'd arrive at a certain time. We waited...and waited...and waited... In fact, we waited from 8am until 4 or 5 pm in the evening. Lee and his company violated the terms of our apartment by moving in so late to our new place. Luckily, there were no repercussions for the peccadillo. But as stuff was moved into our apartment, it became apparent that most of our furniture suffered damage. Everything that we packaged ourselves was doing okay. Everything that Lee and his team packed had some pretty severe damage. In fact, one of our shelves had its back punched through. If I were to estimate our damages, I'd say that (as people who despise damaged furniture), it approaches $1000. We are still finding damaged furniture to this day. I should mention that Lee also charged us a new fee! He revised his estimate a second time and forced us to pay him (IN CASH!) before he'd deliver our furniture. It went down like this: Lee arrives at 4 or 5 pm in the afternoon, demands several hundred dollars in cash before he'll unload, then proceeds to unload our stuff and seriously damage our things. On the day that we moved out, I was seriously considering giving Lee a glowing review (5 stars). By the time he had assessed the insurance fee, I had revised my review to 4 stars. When Lee had us waiting around all day for him to arrive on move-in day, I decided I would not write a review because I didn't want to damage the reputation of a small company like this one. Even after all of the damage to EVERY bookshelf, I was decidedly against bad-mouthing this company. THEN, Lee and his colleague brought up a Pottery Barn Lamp that my wife and I had very carefully saved money to purchase. This was an item that we had left unpacked on move-out day so that Lee's company could take special care of it. I'm sure that we paid them money to pack it. Turns out, the money was a waste. The lamp was bent in a different shape. There goes several hundred more dollars. We had a special Pottery Barn frame that we had wrapped in bubble wrap, a blanket, and put into a special box: heavily damaged. How? I don't even know what Lee's company could have been doing to damage this box?! My wife and I are completely astounded. Our electric piano, which Lee packed, has damage. Our dresser, which Lee packed, has a terrible dent. The only things that didn't get damaged were our boxes. But let me warn you -- some of our boxes had HOLES through them. HOLES! How did the boxes get holes? Compensation? None from Lee. Instead, we received fees upon fees and nothing but damaged goods. I WOULD NOT USE THIS COMPANY AGAIN! I was it's biggest evangelist for several weeks but I absolutely regret moving with In Demand. The worst part was when Lee brought up the bookshelf with the big hole. He said, this one has a little damage. My thought: THEY ALL HAVE DAMAGE! Of course, Lee shrugged at this little mishap. All I saw were the hundreds of dollars that my wife and I have lost to the negligence of our movers. We are grad students and none of this stuff will be replaced. Don't even get me started on the wood floors... The problem is that Lee brings one guy with him to help move. They single-handedly try to put our shelves on a dolly and wheel them around. I actually witnessed some of the damage occurring as one person tried to flip a 50 pound bookcase on its side without any help. One more thing that might discourage you from InDemand: Lee's company was so late that they rushed our stuff into the apartment without regard for its well-being. The worst part was when I was asked by InDemand to help move some of the stuff. Didn't I pay these guys thousands of dollars and hundreds in fees just so I wouldn't have to do this kind of work? Wasted. |
||
