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Phone: 800-560-6884
Review Date:9/9/2022
Reviewed By: horrorshow
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I will boldly say NEVER use this company. They'll promise you the moon and give you hell. The owner was nasty and kind of bullied me into signing when I was still getting various estimates. I decided to cancel but another partner, Josh ,convinced me not to. I was moving on a Holiday weekend and signed on because they were going to accommodate me. They didn't .Three days before the scheduled move I get a call we're coming tomorrow. The contract says they have 3 day window. The relationship went downhill from there Estimate was off by 3 grand . I had some issues with my house and had to delay delay the delivery and put my things in storage(2 grand). Getting my stuff was a nightmare. I was expected to give a weeks notice but I, in turn, was never given more than a few hours notice. When I finally got my furniture, things were broken (a treadmill which I paid extra to move). All my pots and pans and bakeware, a ladder, a carpet cleaner as well as my personal papers(titles , birth certificates and so on) are missing. I also got someone's else's things. Boxes were crushed. All in all around a couple thousand dollars worth of damage plus hundreds to replace lost documents . I put in a claim and I have not heard back yet. They say they pay by weight (I wasn't told about the extra insurance they offer). I'm sure I'll get a pittance. Lessons learned: READ your contract Trust your instinct. I have dealt with companies that are honorable and it’s not necessary to read the contract. Not Bold I never should have gone with them. They will be nice until there are issues You will be blamed for all complaints and you will get nothing in return |
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