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Phone: 877-770-1707
Review Date:8/27/2022
Reviewed By: janelle
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DO NOT USE THIS COMPANY-RUN! I need so many more words to accurately give a review. They ended up charging us almost double the quote for a move from CA to IA, totaling over 20K. At pick up, the workers packed multiple paintings into a box w/o protection , scratching almost every painting or photo they packed. They dropped tables and lamps w/no padding or protection into large boxes to move so they could charge us for the materials and take up more space as they charge by volume not weight and severely damaged many items because no protection. Upon delivery in IA they showed up w/1 person to unload the entire move with no shuttle even though they were informed a shuttle was needed. 4 hours later, they started the delivery after hiring 2 more guys off Craig's list who threatened to leave several times in the middle of the move because they were told it was a 3-hr job and zero boxes. What kind of home move has no boxes? Many boxes and large items were broken, some of them missing. They did not deliver the boxes to the correct room or even the correct building. Some items should have gone to the house got put in the shed, 30 yds away. They did not re-assemble any of items, lots were left in random spots in the house w/the moving blankets still on & taped up. The inventory list, while checking it off during the move, had none of the numbers on the box actually matching up w/what was on the listing. The driver dispatcher, Randy, was condescending, unprofessional and kept asking to speak to my husband & Randy didn't want to talk to me, a woman, even though I am the one who signed the contract. I have been attempting to work with the company since 7/19/22 to resolve the horrific move however they have no interest in rectifying their mistakes. They finally today offered a very low ball figure of $600 but only if I agree to not file any complaints, agree to not post bad reviews or file any claims. I have spent hours upon hours, over 50 emails & phone calls to no avail. RUN! |
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