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Phone: 747-500-9414
Review Date:3/27/2022
Reviewed By: beware
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They show up as promised. I give the guy the tour of what is going. We have actually taken 4 major room hogs out of the equation: a fridge, a mattress, a bbq and a shop vacuum. This guy starts telling me it’s not based on items it’s based on tiers of the truck. I’m like where’s my 26 foot truck I was promised. Richard told me I’d get my own truck. That it would not be off loaded on to another truck or shipped with anyone else’s. He said oh no that’s wrong. I also said I was given a rate based on that truck. No tiers ever mentioned. He said look I’m just doing my job. I let him finish talking. He then proceeds to tell me that we were quoted 17 tiers and my stuff is not going to fit. My new quote is more than 2.5 times the amount I was originally quoted!!!! What the heck?!! Of course I call to speak to the office they are closed til Monday. So they guy calls his disbatcher and says the best they can do is give you a flat rate of $8500 for this amount of space but you may have to leave stuff off. Um no!!! You guys can get in your truck and drive your happy asses back to Sylmar because you are taking advantage of people like us in this situation. Shame on you!! |
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