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Phone: 855-785-3133
Review Date:10/24/2021
Reviewed By: catoco
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This company is HORRIBLE to deal with and has a great scam going. They quote you a per cubic sq/ft fee and then show up with an undersized truck and tell you that it holds far more than it actually does. Here's my story... I contracted with Levic Moving and Storage dba Levic Van Lines to move all my household possession from Los Angeles, CA to Boulder, CO at a rate of 4.55 sq/ft. On April 26, 2021, Levic showed up with a moving truck they claimed was 26 feet long. Near the end of the packing, it became clear that all my belongings would not fit in their truck – even though the 26’ truck used was based on the Levic calculation of all my itemized household goods (estimate was 275 items, actual was 265 items). The movers left 2 to 3 feet of unused space at the top of the first truck and called in a 2nd truck to accommodate the supposed overage. The result: even though I received Binding Estimate of $7,000, I was charged $12,100 on the day of the move - after the truck were fully packed. Amazingly, all belongings arrived in ONE Penske 26’ truck. Per the Penske website, their 26’ truck has a capacity of 1,700 cubic square feet. The math is simple: The amount quoted was $4.55 cu/sq/ft times 1,700 sq/ft = $7,735. Subtract the discount offered by Levic in the Binding Estimate of $833.95 and add the fuel surcharge fee of $501.85 and the storage fee of $225 and the amount comes to $7,627.90, not $12,100, an overcharge of $4,472.10. Levic clearly sent a truck less than 26’ packed it inefficiently and then used the scam to overcharge me on the day of the move and after everything had been loaded in their trucks. Levic also promised delivery on 7/1/21 and showed up on 7/8/21 costing me $699.33 in lost rent. Finally, Levic broke and lost items totaling $1,050 as confirmed and signed off on the Bill of Lading by the movers who arrived with my goods. If you were scammed the way I was, I urge you to file a complaint with the BBB, the Bureau of Household Goods and Services, the U.S. Department of Transportation: Federal Motor Carrier Safety Administration, the FMCSA, and on as many of these sites as possible. This company is unethical, fraudulent, and virtually unresponsive (I logged over 50 calls without a return call). Note that Levic Van Lines is the business name for Levic Moving and Storage located at 201 KING OF PRUSSIA ROAD SUITE 650, WAYNE PA 19087 when filing complaints. |
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