Save time and money by using uMovers.com to connect with the best Miami Lakes moving companies. We offer the best and affordable local moving companies of Miami Lakes and serve you a list of Miami Lakes moving companies that offer free Miami Lakes Moving Quotes online
Get free QuotesWe hope that this will provide you the reviews and ratings of their services to consider when choosing the right moving company for your next move. If you feel differently, please feel free to post your reviews and ratings based on your moving experience with Vintage Van Lines. Write a Review for Vintage Van Lines
Phone: 844-600-6064
Review Date:9/22/2021
Reviewed By: ethan
1
| Timeliness: | |
1 |
| Preparedness: | |
1 |
| Cautiousness: |  |
0 |
| Efficiency: | |
0 |
| Professionalism: | |
0 |
| Comments: | ||
|
Vintage Van Lines Review Let me start with they are a broker only, they move nothing, they just put your ‘move’ out to bid etc. I knew this a little too late to change it. The actual moving company that was hired will be dealt with separately. There is a legitimate function in what they do, so I am not upset with the broker aspect as they serve a purpose. First, they did not have the ‘amount’ of items correct through a facetime walkthrough. This I could understand and I called them and added things they missed. Books, I have lots of them and they had 2 boxes. I called and corrected this and told them it was about ¾ of a semi load. I have moved a lot, so I have an idea of what it would take. I have to do bids, and even with the changes that I made they were still way too low. They use a ‘cubic feet’ method and I have always been billed as a ‘total weight’ thing. This is part of the game they play, it is their business model. Underestimate, and then the moving company that is hired can deal with the actual customer the day they show up. The day of the move, the actual moving company said that there was more to move than their bid. This is by design I am convinced. You need to move 1000+ miles and you have a schedule to keep and you are stuck. In my case I could do nothing about it but pay the difference (1/3 higher). I will however give the actual moving company some slack as it ended up being about where I had said it would be, ¾ of a Semi load, which is what they came up with. This did not help my bid price one iota. Once you give Vintage your deposit, they are done. They knew the date and yet the moving company was 2 days late getting there to pack and had to make it two days as the truck was too small because they were told it was a smaller load. I will deal with my interactions with this company (US Best Movers) in a later review on their review site. This is not completed yet, I have my items but there was damage and I want to see how they deal with this. For now, Vintage Van lines, no matter how you slice it, legal or not is not a company I would not recommend and in all honesty cannot see how they can have such good reviews (the reason we chose them). Once locked in, I did more digging and realized I could be in deep trouble but time was not on my side, so I had to go with it. I have used in the past United, Allied, North American, & Atlas Van lines. Sure there were small issues with them but they pale in comparison to what Vintage Van Lines did. I have to this point never filed a claim to a moving company, so that gives one an idea of how bad this experience was. I have moved large distances 5 times now and this was by far the worst experience I have had. Moving is stressful and in this case it was quick so I did not have time to get proper vetting. So if you are reading this and considering using them, I would pass. The reviews have to be manipulated on the standard google searches but it is a bad sign that the first thing to pop up is the BBB site. Heed the warnings you read. Do they have honest good reviews? I cannot say, but mine sure is not one of them. They will tell you what you want to hear but once that deposit is made, all bets are off. If you have the time, read through all of the reviews and take heed of the consistent things you read in the bad ones. That is a clue to what really happens. In the end, they are only a broker that gets paid to find a moving company, nothing more. Expect no attempt at trying to make a loyal customer. It is not in their business model, of this I can assure you. They will not even return phone calls from the salesperson that setup your job. You are given another number and all you get is lip service at that point. I stopped dealing with them the day the actual movers came to pack and load my house. I was in a bind and I knew it. In the future, I will deal with the national movers. They worry about their reputation, Vintage Van Line obviously does not. |
||
