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Phone: 913-242-7325
Review Date:7/18/2020
Reviewed By: drhassan
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I moved from St. Louis to Birmingham. I spoke to Steve Wright in Feb, who was super nice. He said that my home stuff will be delivered within 5 days. He said they are NOT broker. I signed the contract. They picked up my home furniture on Thursday June 18th. Then I moved to Birmingham on Sunday because I was under impression that my home furniture will be delivered on Monday June 22nd. I called the AAA family move and the boss answered my phone. He is so rude and disrespectful. He said (did you read the contract? Go read the contract then call us after 7 business days-June 30th). I told him Steve wright told me without 5 days! He said I don’t care what Steve said! The manager name is Anatoliy Yakovlev. He is rude and very disrespectful. So I waited until June 30th then I called then. Remember this guy (Sam Kosukhin) who is the biggest liar is the wold after Steve wright. He said if you read the contract, it might take to 21 business day. I have contacted few legal authorities who stated that 21-days does not apply to my case as the distance from St. Louis to Birmingham is less than 500 miles and should be delivered within less than 7 business days. So if Sam tells you 21 days, tell him “you are liar and this is not true unless if it’s >1000 miles”. I used to call them everyday and emailing them, until Sam sent me this email (see attached picture). So I sent companies to BBB Kansas who actually communicated with AAA move family. The AAA moving company uses the same lies more and more about 21 days and they are not breaking the contract. They are insisting to show their stupidity and they think the people are stupid or idiot. However, on July 5th they delivered my home furniture (17 days after picking up my furniture). My advises: 1- avoid this company. They are nice until they pick yo your furniture. Then they are rude, disrespectful and not honest. 2- they are broker. They are not real company. 3- if you got screwed and they picked your furniture already, file complaint to BBB Kansas as they are very helpful. 4- file complaint to fmcsa. (It’s good for long term to destroy their career) 5- send them emails everyday and keep that for the record as you will need these emails if you file a lawsuit again the company. Just remember, stay away from this company. Don’t be fool with the good reviews on google as they paid money for advertising company for that. Also the company employee wrote good reviews about themself (for example Sam Kusukin who is the biggest liar after Steve wright wrote a good review about himself!!!!) see the attached picture. Go with Yelp and bbb reviews. Please don’t hesitate to contact me at [email protected] for any questions about this company. Dr. Hassan Alkhawam |
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