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Public Review for Us Standard Moving

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Us Standard Moving

333 S.e. 2nd Ave Ste 2000, Miami, FL 33131

Phone: 888-900-0372

Review Date:6/22/2020

Reviewed By: vinpur24

Overall Rating:

1 Star Rating 1
Timeliness: 1
Preparedness: 1
Cautiousness: 1
Efficiency: 1
Professionalism: 1
Comments:

BUYER BEWARE THIS COMPANY IS A BROKER THE DO NOT HAVE THEIR OWN TRUCKS OR DRIVER THEY WILL SCAM YOU OUT OF YOUR MONEY.

I spent weeks working with Anthony delmarco who seemed like a respectable person and related to me letting me know i should have peace of mind since i was sinking my last dollar into this move and had no more money for hidden or surprise fees also assured me that they would not broker my move to another company and i could trust us standard and moving because they use their own trucks and drivers two and a half hours after my scheduled pickup window and random moving company in a Penske truck shows up at 9:30pm and try’s to take my wife my self and my four children’s furniture without even looking to make sure everything was what was on the contract is what was being picked up so after going through my inventory list with him i showed him how i was expecting to under my allotted cu sq ft because i was leaving 4 dressers and was under my box count by 3 boxes only to find out that the binding not to exceed agreement of 567 cu sq ft was a lie and the random mover who eyeballed my furniture to get a corrected estimate of 1358 cu sq ft so i did the correct thing per contract i called and emailed within 72 hours If giving my 600 dollar deposit to cancel but Anthony was and has been no where to be found since this whole insistent and the “customer service manager” (Ashley pence) was so rude and unprofessional let me know that because i cancelled on site and didn’t let them take my furniture i was would not be recovering my deposit back.

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