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Phone: 866-997-2254
Review Date:3/1/2020
Reviewed By: jpgb
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California Relocation Systems are professional scammers. Every 1-star review story is true. From the deflated, too-good-to-be-true initial estimate, to the mishandling and outright destruction and loss of my belongings, to the laughable settlement. CRS's fine print, not only on their initial contract, but on the Interstate Bill of Lading Valuation Selections, Bill of Lading Contract and Order For Service and the Household Goods Descriptive Inventory, take away all your rights and ability to recover anything or get justice in court. You will not get your $.60 per lb. Beware of their words of their right to REPAIR or replace what is lost or damaged. They will not replace anything. They will offer you pennies to repair the irreparable. They will refuse to reimburse you, claiming you packed the items yourself, when in truth, they did. They screen my calls, hang up on me when I call from an unlisted number, and even refused my certified letter at the front desk. (See screen shot). There were a total of 35 complaints about them last year. Sam, the moving foreman (his real name is Husam Khalifa), showed up very late with his crew. He changed my estimate to much more, saying I didn't describe the size and amount of my belongings truthfully to George, which is not the case. I was very detailed and took accurate measurements so there would be no surprises on moving day. He demanded cash only, and reminded me it was too late to get my initial deposit back because the movers were already there. He knew there were new tenants coming to move in in the morning. I cannot tell you what a helpless feeling that was. One of their movers appeared to be on drugs. He refused to stop using the elevators and was eventually kicked off the premises by administration. When he wouldn't leave, they called the police. I ended up paying for Uber to come take him away. This can be easily verified by the Sares Regis Group affiliated with my former apartment managers. |
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