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Phone: 800-951-0502
Review Date:2/2/2018
Reviewed By: dmari
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They deserve zero stars! I'm convinced the positive reviews are false because this was the worst experience I've had with a company. I don't know how they stay in business. Please please please stay away from this company. I don't want anyone to have to go through what I did. Incredibly unprofessional. Contracted the move out to metro relocations (worse moving company ever). The company contact is a dispatcher's personal cell phone and he will ignore your calls if he feels like it, even during business hours. The driver showed up asking for more money than expected. When we told him it was a lower amount he said okay but would not take exact change. As he didn't want quarters so we had to pay a higher amount. I paid for a dish pack but they started in the living room and never made it to the kitchen. I was told the boxes that I paid for were full and that was that. I couldn't pay for more boxes even if I wanted to. When booking I was told my belongings would be weighed and the price would likely go down because the estimates were high for my actual belongings. Not only do they not weigh the truck but once my things were across the country I was told I took up more space on the truck and had to pay $400 more. This is after my stuff sat in a warehouse for a week because their driver didn't have the energy to make a 6 hour drive. Once they finally arrived a week after I was promised, they delivered the wrong things. A driver quit during the delivery and my stepdad was left unloading a truck until midnight. Upon opening boxes the next day and finding none of my belongings it took the company 2 days to come get someone else's things and deliver mine. Once delivery was finally complete I noticed I was missing $800 in personal property. The company is so terrible I know I'll never get my things back or the money. Please do not deal with this company. You don't save any money by going with them. You'll only lose in the end. |
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