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Public Review for Public Moving Services

  Public Moving Services
  7706 Waterford Square Drive
  Charlotte, NC  28226  Phone: 844-563-9255

Review Date: 9/28/2017
Reviewed By: alicia

Overall Rating:

1 Stars

   Timeliness: 1
   Preparedness: 1
   Cautiousness: 1
   Efficiency: 1
   Professionalism: 1

I cannot stress this enough: do not hire this company. Here are the reasons:
1. My belongings were picked up on July 31 and were not delivered until September 25. No reason was given for the delay.
2. The actual price was double my estimate.
3. I had to call every day to get an update, waiting on average between 1-3 hours before taking to someone. Donít leave a message! They NEVER call back!
4. Delivery men refused to assemble everything once it finally was delivered.
5. A lot of things were broken. The most expensive thing broken was my TV. Customer Service refuses to take/return my calls so I can file a claim. I now have to file a claim in small claims court.

If you hired this company and are going through a similar situation, you can file a complaint with BBB (they didnít respond to mine) and file a complaint with the US Dept. of Transportation (still pending). I also filed a complaint with the Attorney General, but was told they couldnít do anything.

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